WooCommerce stores run on WordPress, so installation is the same simple footer snippet, and your chatbot learns your product pages, shipping zones and return policy.
Before you start
- You need: WordPress admin access to your WooCommerce store.
- Time: about 2–5 minutes
- Your snippet: included in your setup email from StartupLime (it contains your unique bot ID)
<script src="https://chat.startuplime.com/widget.js" data-bot="YOUR-BOT-ID" defer></script>Your setup email contains the snippet with your real bot ID. Prefer not to touch code? We install it for free.
How to add the chatbot to WooCommerce
- Go to Plugins → Add New, install and activate WPCode (“Insert Headers and Footers”).
- Open Code Snippets → Header & Footer.
- Paste the chatbot snippet into the Footer box and click Save Changes.
- Clear any page cache, then visit a product page to test it.
Tips for WooCommerce
- Make sure your shipping and returns pages are published and linked; the chatbot uses them to answer delivery questions.
- Pro plans can add a product catalog feed for stores with hundreds of products.
- Checkout and cart pages also show the chat button, which helps with last-minute questions.
Prefer not to touch code?We install your chatbot on WooCommerce for free on every plan.
See plansWooCommerce chatbot FAQ
Can it check order status?
Not by default. It explains your shipping times and links to your order-tracking page. Live order lookups need a custom integration.
Does it know about variations like size and color?
It knows what your product pages describe, including size charts and variation details.
Can it capture wholesale inquiries?
Yes. B2B and bulk-order questions are captured as leads and emailed to you.
Do I need to rebuild my WooCommerce site?
No. The chatbot sits on top of your existing site. Nothing about your design, pages or SEO changes.
