On Shopify, your AI shopping assistant answers product, sizing, shipping and return questions 24/7. You add it once to your theme layout and it appears on every page of your store.
Before you start
- You need: Shopify admin access with permission to edit themes.
- Time: about 2–5 minutes
- Your snippet: included in your setup email from StartupLime (it contains your unique bot ID)
<script src="https://chat.startuplime.com/widget.js" data-bot="YOUR-BOT-ID" defer></script>Your setup email contains the snippet with your real bot ID. Prefer not to touch code? We install it for free.
How to add the chatbot to Shopify
- In Shopify admin, go to Online Store → Themes.
- Optional but recommended: click the … menu on your live theme and choose Duplicate as a backup.
- On your live theme click … → Edit code.
- Open layout/theme.liquid and find the closing
</body>tag near the bottom. - Paste your chatbot snippet on the line just above
</body>and click Save.
Tips for Shopify
- If you switch to a new theme later, add the snippet to the new theme’s theme.liquid too.
- Send us your shipping, returns and size-guide pages so the assistant can answer those questions precisely.
- Checkout pages are controlled by Shopify, so the chatbot appears on your storefront pages, not inside checkout.
Prefer not to touch code?We install your chatbot on Shopify for free on every plan.
See plansShopify chatbot FAQ
Is this a Shopify app?
No app needed. It’s a lightweight script, so there’s no app subscription or extra permissions on your store data.
Can it recommend products?
Yes. It learns your product pages and can suggest matching products with links when shoppers describe what they need.
Will it slow down my store?
No. The script loads after your page content and is small, so it won’t affect your store’s speed score.
Do I need to rebuild my Shopify site?
No. The chatbot sits on top of your existing site. Nothing about your design, pages or SEO changes.
